Production


Remember

All of our pieces are carefully handmade with love and care once you have placed your order.

Production 

  • Wedding Dresses / Gowns : Please allow 5-13 weeks to produce your item
  • Evening Wear / Special Occasion (Prom Dresses): 3-4 weeks to produce your item. 
  • Accessories (Tote Bags, Bucket Hats, Facemask & Bridal Sashes: 2-3 Business days for production of your item.

Please note, the production time for your items especially for Bridal Gowns must be allowed, as all garments are handmade. We kindly ask that you order in a timely fashion to allow time for production. 

We do not accept custom-made orders! All the items advertised on this website IS what we have available in stock FROM OUR collection(s). Please make sure that you are selecting the appropriate sizing according to your measurements. We will not provide alteration services. 

We design our garments based on standard sizing with can be found IN OUR SIZING CHART.


Shipping


CheayRochelle is currently not offering worldwide shipment due to high shipping cost / custom fees. We are only catering to customers based in the United States of America. Once your payment is processed, a representative will email you a confirmation / tracking number so you can follow your parcel's journey.

CheayRochelle is not responsible for any delays on packages once shipped and delivered to our preferred postal service (USPS). Therefore, any parcels that may get lost or stolen after leaving our studio is solely the post office responsibility. We strongly urge that you contact the postal service and provide information such as the tracking number obtained for assistance.

Standard Shipping Estimated Arrival Time 
When your order has left our studio and shipped out with our preferred Postal Service (USPS) Please allow...

United States of America ORDER 3-5 business days once posted. (First Class Mail)


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