Frequently Asked Questions


WHERE ARE YOUR GOWNS AVAILABLE TO SEE IN PERSON? 

Currently,Our collection(s) are only available on the CheayRochelle Website. We arecurrently researching showrooms to collaborate with in order to showcase ourcollection(s). At the moment, we are not accepting custom-made orders orface-to-face appointments. Scheduling a zoom online consultation can be done bysending us an email (cheay@cheayrochelle.com).

CAN YOU DO CUSTOMIZATIONS? 

Customizationon order will not be accepted at this time only in some cases such as BridalGowns. After a consultation is conducted and the Designer is granted full rangeof creating and designing a gown from scratch, customizations may beaccommodated. We strongly want to have full control over custom designs andwill immediately opt out of clients requesting a duplicated garment based offanother artist work. Please understand this requirement, and legal concerns.

WHERE ARE YOUR GOWNS MADE?

Ourgarments are produced in Brooklyn, New York. We produce 100% of our gowns inour own studio. CheayRochelle is a extremely small team, hence why we ask thatorders are placed in a timely fashion to allow production time. We arecurrently seeking nearby local special occasion seamstress/ small manufacturesto build our team. 

WHAT MATERIALS ARE YOUR GOWNS MADE OF? 

Ourgowns are typically composed of a wide variety of satins, chiffons, taffetas,beaded laces blend of rayon, nylon, cotton or synthetics depending on the garment.

WHAT SUSTAINABLE PRACTICES DOES CHEAYROCHELLE USE?

Weproduce our garments one at a time by the designer. Creating made-to-ordergowns minimizes over-production, surplus inventory, and waste compared to massproduction.

Allof our scraps are recycled and used to create our accessories such as facemask,Tote Bags, and Bucket Hats styles. We also use our scrapes for out swatch booksand Fashion Portfolio. We try our best not to waste any of our fabrics.

DO YOU EVER HAVE SALES/DISCOUNTS? 

Wedo offer sales and discounts on items that had an extreme run time and leadinginto discontinuation. We may offer a discount on items where the cost ofmaterial has decreased, or we are preparing to release a new collection. 

DO YOU RENT YOUR GOWNS?

Certaingarments can be issued out for rent regarding publication/ professionalphotoshoots. This offer is only available to creditable Fashion/CommercialPhotographers, Wedding Planners and Fashion Stylists only). For moreinformation regarding renting our Gowns, please email cheay@cheayrochelle.com. 

ARE YOU ON YOUTUBE?

Wewanted a way to fully engage with our customers and viewers to show how us ofour garments are created. CheayRochelle puts the definition in"Handmade". The designer started a YouTube channel called " TheSeams Channel" late in 2020 during the COVID-19 Pandemic. She wanted toshow how you can still be productive and share her life as an independentdesigner to the world Fashion/ Vlog style. 

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